North Bay Mental & Behavioral Heath Urgent Care Resources
North Bay Suicide Prevention Hotlines
The toll free 24/7 North Bay Suicide Prevention Hotline serves Marin, Sonoma, Lake and Mendocino Counties. The hotline is operated by Buckelew Programs, in partnership with its primary funders, the Marin, Sonoma, Lake and Mendocino County Mental Health Departments.
In Sonoma, Lake and Mendocino County, call 1-855-587-6373 to be connected with a trained crisis counselor.
In Marin County, call 415-499-1100.
For grief support call 415-499-1195.
National Suicide Prevention Hotlines
National Suicide Prevention Lifeline
Linea Nacional de Prevención del Suicidio
Crisis text support
Text “BAY” to 741741
Free, 24/7, annonymous
Mobile Crisis Response Team (MCRT)
MCRT will provide rapid crisis intervention in the field to address and de-escalate, as well as stabilize, an immediate crisis in the least restrictive environment possible. These interventions include but are not limited to:
Face-to-face crisis counseling and brief supportive interventions
Assessment of the individuals mental health and/or substance abuse needs
When necessary facilitate transportation to psychiatric emergency services (PES) aka “CSU”
Coordination of appropriate and available community-based services for on-going treatment and follow-up
Family support services
Available for phone consultation to law enforcement, first responders, community providers, family members, and other community members
When to call the Mobile Crisis Response Team?
Your family/friend/loved one is experiencing a mental health or a substance abuse crisis
Someone is expressing or threatening suicide but has not yet acted
Marin Crisis Stabilization Unit (CSU)
(Aka Psychiatric Emergency Services, PES)
250 Bon Air Road, Greenbrae, CA 94904
CSU services are available 24 hours a day, 7 days per week. Length of stay is limited to less than 24 hours.
Crisis Stabilization Unit (CSU) provides services to Marin County residents and visitors experiencing a mental health crisis, such as suicidal depression or psychotic behavior. The CSU Unit, located within Marin General Hospital at 250 Bon Air Rd. in Greenbrae, is open 24 hours/7 days a week and has 2 client rooms, a total of 4 beds; 3 couches and 4 chair-beds in common areas (to be used for overflow) to provide attention to adults in psychiatric crisis. Every client undergoes a detailed psychiatric assessment, nursing assessment, and screening for drug and alcohol use. Marin County Crisis Stabilization Unit serves children, teenagers, young adults, adults, and older adults, regardless of financial status or whether or not they are insured.
Crisis Stabilization Unit...
Provides psychiatric assessments, referrals, recommendations and consultation on behalf of individuals who arrive on an involuntary basis (Pursuant: California Welfare and Institutions Code 5150), and for those who come to CSU voluntarily. Typically clients are experiencing a mental or emotional crisis; in that they may be deemed a danger to themselves or to others, or they may appear incapable of caring for their basic needs.
Provides crisis stabilization; i.e., individualized interventions directed toward resolution of the presenting, psychiatric episode.
Provides evaluations of clients for whom inpatient psychiatric hospitalization appears indicated. Admissions for inpatient, psychiatric hospitalization are arranged as necessary.
Some clients may be referred to Bay Area Community Resources (BACR) or to work with Community Action Marin through the use of a Family Partner to address drug and/or alcohol use issues.
The role of the Family Partner is to support the family (through the crisis) as an advocate and link them to community resources
Provides referrals to other county and community-based agencies and services
When to call 911
An individual is actively engaged in a suicide attempt
Has experienced physical harm that requires medical attention
An individual is violent, aggressive, destroying property, physically harming or threatening others
Tips for Effective 911 Communication
Call away from a loved one
Identify yourself and your relationship to the situation/individual
Explain behaviors and any statements that have been made
Ask for a CIT officer and for a 5150 evaluation
Non Emergency Behavioral and Mental Health Support
Mental Health and Substance Use Access and Assessment
Warmline (peer phone support M-F 1-9pm)
Helen Vine Recovery Center
NAMI of Marin County (M-F 1-3pm)